Privacy Policy

Last updated: August 12, 2025

Luxeacosmetics operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Luxeacosmetics is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
• Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies and similar technologies.
• From our service providers when they collect or process personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

• Provide, Tailor, and Improve the Services: To perform our contract with you, process payments, fulfill orders, remember preferences, send notifications, and enhance your shopping experience.
• Marketing and Advertising: To send promotional communications and display online advertisements for products or services based on your activity.
• Security and Fraud Prevention: To authenticate accounts, prevent fraud, and secure our Services.
• Communicating with You: To provide customer support and maintain our relationship with you.
• Legal Reasons: To comply with laws, respond to legal processes, and enforce terms or policies.

How We Disclose Personal Information

• With Shopify, vendors, and other service providers (e.g., IT management, payment processing, shipping).
• With business and marketing partners for advertising and promotional purposes.
• When you consent to our disclosure, such as social media integrations or product shipments.
• With our affiliates or within our corporate group.
• In connection with business transactions or legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access and use of the Services. Shopify may share data across merchants and countries to improve its platform. To learn more, visit the Shopify Consumer Privacy Policy or manage your privacy at the Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to third-party websites. We are not responsible for the privacy or security of those sites. Review their policies before sharing information. Posting on public or social media platforms may make your information visible to others.

Children's Data

We do not knowingly collect data from children under the age of majority. If you are a parent or guardian and believe your child has provided information, please contact us to request deletion.

Security and Retention of Your Information

We take reasonable steps to protect your information, but no system is perfectly secure. We retain data as long as necessary for providing services, complying with laws, or resolving disputes.

Your Rights and Choices

• Right to Access / Know
• Right to Delete
• Right to Correct
• Right of Portability
• Managing Communication Preferences

You may exercise these rights through our contact details below or via Shopify Privacy Portal. We may verify your identity before processing requests.

Complaints

If you have complaints about how we process your personal information, contact us using the details below. Depending on your location, you may also contact your local data protection authority.

International Transfers

We may transfer, store, and process your data outside your country. If we transfer it outside the EEA or UK, we rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted here with a revised “Last updated” date.